Frequently Asked Questions


How do I remove and insert the nose piece?

There is a small opening between the front and back layer of your Medical Style mask.  This is located about 3 inches from the top left side of the black back layer of your mask.  Please remove this piece before washing your mask and re-insert it when you are ready to wear your mask again.  You may wash any of our masks with the nose bridge in your mask, however we recommend removing it so that the piece does not damage your mask accidentally. Our nose bridge will not rust if washed.

How do I wash and dry my mask?  Is bleach okay to use when washing my mask?

You may machine wash your mask on a cool to warm setting.  Bleach can be used when machine washing your mask.  Please machine dry your mask on a low heat or air dry setting. 

I wear glasses, will this mask fog them up?   

To avoid fogging up your glasses, please adjust the nose piece to the top part of your nose bridge and have the front middle part of your eyeglasses extend slightly over the mask.  This will create a small air pocket, allowing air to escape up, out, and away from your glasses.  Do not make the angled pocket sharp, as this can potentially break the metal nose piece.


Any other questions or concerns?  Please email us at support@maskedfamily.com